• Employers:

8/2002 – 11/2002

American Income Insurance Co. Agent

1/2002 – 8/2002

Unemployed – Laid off: Position Eliminated

1/2001 - 1/2002

Bank of America - Engineering Analyst II: Technical Writer - San Francisco, CA.  Developed technical documentation of all kinds: release notes, operations guides, user manuals, and online web documentation. Developed standards and formats and document content. Software: Test Director, Lotus Notes, MS Office.  Developed, wrote, designed various technical documentation relative to the web site we designed for the bank. Technical releases, operations guides, user guides, web documentation design. Developed standards and practices for publishing needs.

7/1989 - 1/2001

 Independent Consultant: Corporate Communications/Publications and Office Administration - New York City, Hamburg Germany, San Francisco Bay Area

Technical and Marketing Communications

Developed Corporate Web image, and publication standards.

Streamlined publications and marketing operations processes.

Windows 2000 & Exchange 2000 corporate migration.

Increased public image by 23 - 60%.

Clients include: USA:Compaq, Inc for The Gap, Chevron USA, Contra Costa Office of Education, Deltana Technologies, Journal of Nursing, Computer City, CompUSA, Social Security Administration, Sohio Construction Co., Volt, Clorox, Diva International, Chevron USA, Israel Export Development Company, Ltd.- Marketing Director for Germany, Diva International, Avon, Hadassah, Dillon Read, Paine Webber, Citibank, Marble Collegiate Church, Wm. Black & Assoc., John Wiley Publisher, and Sachi & Sachi. Hamburg Germany: Grüner & Jahr AG, Nordniedersachsen Technische Fachshochschule, GUO Business School, Colon Sprachschule, Körber Hauni Electronic GmbH, Horizont, Anglo English School Rathje Betriebe, Siegmar Thomas Interiors, Elfen 2000

1988 - 1989:

Fundamental Information Systems, Inc. (William Street Brokers) Technical Communications Manager.  Overall responsibility for all technical documentation, Electronic Publish, Corporate Communications and Technical Library for the parent company.

Established corporate standards for all communications. Directed all phases of corporate publications.

Managed corporate library.

Implemented technical writing training course for staff engineers to streamline documentation by 70%

1986 – 1988:

U.S. Army Corps of Engineers – New York City.  Engineering Technician/Technical Illustrator. Drafter

1984 - 1986:

Lockheed Missiles & Space Co. - Publications Engineer Space Systems Division.  Programs included: Space Telescope, PLSS, STOP, R & D reports and various proposals.

1980 – 1984:

Independent Consultant – Technical Publications.  Clients listed above.

1979 – 1980:

The Salvation Army – San Francisco.  Public Affairs Director for Northern California Division

1974 – 1979:

Chevron USA – San Francisco. Engineering Technician for Exploration, Land and Production.

1973 – 1974:

Montgomery Engineers – Walnut Creek. Engineering Technician: Design Drafter.

1970 – 1973:

Trans International Airlines – Oakland.  Flight Attendant for international flights.

1969 – 1970:

Sear Roebuck & Company – El Cajon, CA.  Fashion Coordinator for New Zone Store.

Military:

1977 - 1985:

California National Guard/US Army Reserves - Enlisted/Commissioned, Civilian Acquired Skills Program, Rank E - 5, Officer's Candidates School, Commissioned 1979, 1st Lt., Military Specialties: Adjutant General's Corp, Military Intelligence, Public Affairs Officer for Military Police Brigade, Logistical Support Group, Company Executive Officer, and Interrogation Section Chief for MI company.